Category: Banks. Country: Turkey.
Akbank's vision is to be the leading multi-specialist bank in Turkey. Mission: Akbank's mission is to contribute to the development of the Turkish economy and the Turkish financial system by providing high-quality, specialized banking products and services that are innovative and comprehensive. Goals. Maximize shareholder value through sustainable growth. Maintain profitability and a strong balance sheet. Achieve a high level of customer satisfaction. Be a market leader in terms of quality, creativity and technological development. Support the development of the staff, providing motivation and job satisfaction. Foundations of Akbank's Strength. Turkey's most profitable privately owned bank. Credit rating above sovereign rating. 633 branches located throughout the country. An extensive and stable funding base. A wide-ranging customer portfolio with the ability to attract new customers. A robust capital structure and a high capital adequacy ratio of 36.09%. A diversified loan portfolio with a low NPL ratio of 1.52%. Private Banking. Akbank established its Private Banking Department in August 2000; it became fully operational in the first half of 2001. Akbank's Private Banking Department targets high net worth individuals and provides a wide range of products and services, including discretionary asset management and investment advisory services. These services are delivered in conjunction with Ak Securities and other affiliated financial institutions. Akbank is the only Turkish bank capable of offering such a wide assortment of private banking products and services and include domestic and international investment instruments as well as discretionary portfolio management services. Internet banking.Akbank is continuously enhancing services on the Internet, to parallel the new, rapidly developing technology ensuring that customer satisfaction remains at the highest level. To better serve its clientele, Akbank has developed two separate websites; the Retail Internet Branch for use by retail customers and the Commercial Internet Branch used by companies. The Commercial Internet Branch, opened in June 2000, targets small and medium-size companies. By the end of 2001, the number of companies using this branch totaled 27,500. The volume of transactions conducted on the Commercial Internet Branch reached US$ 13.7 billion in 2001 and was comprised of various monetary, investment and payment transactions.
Address: Sabanci Center 34330 4. Levent / Istanbul Phone: 90 212 270 00 44 Fax: 90 212 269 77 87
