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Category: Insurance. Country: Australia.
ABBi - the small business insurance specialist. Australian Better Business Insurance (ABBi) offers specialist insurance support direct to small and micro businesses and arranges insurance policies on behalf of Australian Associated Motor Insurers Limited (AAMI) ABN 92 004 791 744. AAMI and ABBi are both part of the Promina Group. The Promina website has full details of all Group financial results. ABBi is acting under an authority given to it by the insurer AAMI to effect insurance on their behalf. AAMI is licensed under the Insurance Act 1973 (Cth) and is regulated by the Australian Prudential Regulation Authority which monitors its solvency and that it is able to meet its financial commitments in terms of paying claims. The ABBi Business Centre. We have a Business Centre located in Adelaide where a dedicated team of Business Associates can provide insurance advice and quotations to you directly via phone, fax, e-mail or website. You can contact us on 1300 304 111, Monday to Friday 8.30am - 6.00pm EST. Our aim is to ’provide small business owners with the security and support to enable them to concentrate on running their business more successfully’. There are certain values that are at the heart of our customer service philosophy: Helpful - we will provide you with the support and advice you need to make informed decisions about your business insurance needs and help get you back on your feet quickly in the event of a claim.
Straightforward - we will be clear and consistent in our communications with you. If we are unable to assist you or provide a specific cover, we will tell you and explain the reasons why. Passion for small business - we appreciate and recognise that you are passionate about your own business. We share your passion. Progressive - we will listen to you in order to continue to learn and improve the way we operate and to enhance the service we provide. General Insurance Code of Practice: Business InsuranceWhat is the Code? The General Insurance Code of Practice is a commitment by the whole general insurance industry to aim for the best standards of service possible and promote better relations between customers and insurers. What does the Code cover? The Code describes standards in the areas of employee training, plain language policy documentation, claims handling and dispute resolution. Who is involved in the Code? The Code was introduced with the backing of consumer groups, the federal government, insurers like AAMI and the Insurance Council of Australia (ICA).
Address: GPO Box 2470, Adelaide SA 5001, Phone: 1300 304 111 Fax: 1300 305 111
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