Complete Telecommunications Solutions
Flexible, Cost-Effective, Local & Hosted Communication
Since 1994, enGenic has been a full-service company providing solutions for automated telecommunications needs. We provide the tools and hardware for individuals and organizations to develop their own applications, as well as create systems according to our clients' specification.
Our telephony software packages are created with an emphasis towards intuitive interfaces. Whether you require turn-key hosted IVR, or a solution which is on-premise, we've got the software to fill your requirements:
Hosted Solutions
TeleFlow® hosted solutions are available on-demand, and require no hardware or software deployment. These solutions reduce cost and improve productivity by automating many common business communications. All hosted solutions have trial applications, as well as web interfaces for quick setup and immediate use. Start saving time and money today!
On-Premise Solutions
Pre-built TeleFlow® applications are available with traditional licensing for on-premise deployment. With these on-premise solutions, enterprise-level clients leverage TeleFlow's fully-customizable voice application software suite, which enables clients to easily update and customize their telephony solutions utilizing internal IT resources.
Core Technology - TeleFlow Toolkit
Communication systems built with TeleFlow® are versatile, packaged solutions which significantly lower the cost and time needed to implement enhanced communication solutions. TeleFlow Designer's flowchart development environment offers the flexibility to build from the ground up, or further enhance pre-built solutions included with this voice application development suite.
Join Our Reseller Network
enGenic develops powerful telecommunication solutions for all types of business and government, with services and support to ensure successful implementations of our software, which has been delivered to over 30 countries around the world. We know our products would benefit your clients as well as your business, and welcome new additions to our dedicated resellers all over the world!
Supported Voice Hardware
Supported voice hardware includes boards from NMS Communications, Ai-Logix/AudioCodes, and Intel/Dialogic.
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- Sending Appointment reminders to customers / patients
- Automating the process of rescheduling appointments
- Accepting payments
- Automating phone surveys
- Answering and routing calls, as well as offer voicemail interface
- Scheduling and deploying staff seamlessly
- Answering common questions with speech recognition
- Providing enterprise-level conferencing solutions
- Monitoring, recording and archiving voice, trunk and fax transmissions
- Customizing telecommunications based on your specific requirements
Contact enGenic:
- 1-888-ENGENIC
- sales@engenic.com
- t: 604.639.6391 | f: 604.639.6392
- 618 - 1111 Melville Street
Vancouver, BC Canada V6E3V6